We are obsessed with one thing: automation that works for small businesses the same way it works for large chains. Loyalty programs, win-back campaigns, customer data, birthday rewards — all of it used to be reserved for franchises with dedicated teams and enterprise budgets. We think that's wrong. Every business deserves those same tools, running on autopilot, without a developer, an agency, or a POS integration.
The problem we're solving
Every day, businesses watch customers walk out the door without capturing who they are or how to bring them back. They pay for social media ads and delivery platforms to reach people who already know them. They run paper punch cards that get lost. They have no way to know which customers are at risk of leaving — or to do anything about it.
The result: customer relationships that should be assets become invisible. Revenue that could be recurring stays unpredictable.
What Kiiwis does
Kiiwis gives businesses a complete customer retention engine. Customers join via QR code, a shareable link, or a friend's referral — with no app download required. From that moment, Kiiwis works automatically: welcoming new members, validating purchases via receipt OCR, sending win-back messages when customers go quiet, and delivering birthday rewards at exactly the right moment.
Business owners get a dashboard that tells them not just what happened, but what to do next — in plain language, not charts.
Our principles
- Your data belongs to you. We store it, process it, and help you use it — but it's yours. Export it anytime. No lock-in.
- No intermediaries between you and your customers. WhatsApp and SMS delivery means no algorithm deciding who sees your message.
- Simple should mean powerful, not limited. Complexity is a design failure. If it takes more than 5 minutes to set up, we haven't done our job.
- Built for LATAM and beyond. We designed for the realities of business in Latin America — WhatsApp-first, mobile-first, no-POS-required.
Who we are
We are a small, focused team of builders obsessed with two things: automation and business. We believe the neighborhood restaurant, the family bakery, and the independent gym are the backbone of every community — and they deserve technology that fights for them, not against them.
Contact us
General: info@kiiwis.com
Legal: legal@kiiwis.com
Press: info@kiiwis.com